Responsible Gaming at
rbajibet
At rbajibet, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme is built around giving every Bangladeshi player the tools, information, and support they need to stay in control of their gaming activity at all times. This page explains our commitment, the protective tools available to you, and how to access help if you need it.
Our Foundation
Our Commitment to Responsible Gaming
rbajibet operates on a clear, non-negotiable principle: player wellbeing comes before profit. Our responsible gaming framework is not a regulatory checkbox — it is an active, continuously monitored system that puts real safeguards around every account on our platform.
We recognise that for a small number of players, gambling can develop from an enjoyable pastime into a harmful pattern of behaviour. rbajibet is committed to identifying those patterns early, providing intervention tools proactively, and ensuring that every player who needs help can access it quickly and without stigma.
Our responsible gaming programme covers the full spectrum of protective measures: age verification at registration, deposit and loss limits that players set themselves, time-out features for short breaks, and a formal self-exclusion programme for players who need a longer or permanent break from gambling. All of these tools are available free of charge, directly from your account settings or via our 24/7 support team.
We are also committed to fair play and transparent gaming. Every game available through rbajibet — whether it is a slot from Pragmatic Play, a live table from Evolution Gaming, or a crash game like Aviator from Spribe — uses a certified random number generator (RNG) to ensure that outcomes are genuinely random and cannot be predicted or manipulated. Our games are not designed to "lure" players into continued play through deceptive mechanics.
Player-First Policy
Every protective tool on rbajibet — from deposit caps to permanent self-exclusion — is activated instantly upon request, with no cooling-off delay before the restriction takes effect.
Behaviour Monitoring
Our internal systems continuously monitor gaming patterns for indicators of problem behaviour. If our team identifies a high-risk account, we will reach out proactively with support resources.
Section 2
Age Restriction & Verification
rbajibet is strictly an adults-only platform. No person under the age of 18 years is permitted to register an account, make a deposit, or participate in any form of gambling or betting on rbajibet. This rule applies to all players regardless of their location within Bangladesh.
During the account registration process, all applicants are required to declare that they are aged 18 or above. rbajibet then undertakes an age and identity verification process as part of our standard Know Your Customer (KYC) procedure. Players may be required to submit a copy of their National Identity Card (NID), passport, or other government-issued identity document confirming their date of birth before being granted full access to the platform's features.
Why Age Verification Matters
Underage gambling is a serious social harm. Young people are particularly vulnerable to the psychological effects of gambling, and early exposure to gambling products is a significant risk factor for developing problem gambling in adulthood. rbajibet takes its age restriction obligations seriously because we genuinely care about the wellbeing of young people in Bangladesh, not merely because it is a requirement.
Protecting Young People in Your Home
If you share a device or household with individuals under the age of 18, we strongly encourage you to take the following precautions:
- Never leave your rbajibet account logged in on a shared device.
- Set a strong, unique password that minors in your household cannot guess.
- Enable device-level parental controls or web filtering software to restrict access to gambling sites.
- Store any banking or mobile wallet credentials (bKash, Nagad, Rocket) securely so that minors cannot make unauthorised deposits.
- Talk openly with young people about responsible attitudes towards money and gambling.
Section 3
Deposit Limits
Setting a deposit limit is one of the most effective steps you can take to manage your gambling expenditure. rbajibet allows every registered player to set personal deposit limits across three time windows — daily, weekly, and monthly — directly from their account settings or by contacting our 24/7 support team.
Daily Deposit Limit
Set a maximum amount you are permitted to deposit within any single calendar day (Bangladesh Standard Time, UTC+6). Once your daily limit is reached, the platform will decline any further deposit attempts until the following day.
Activates ImmediatelyWeekly Deposit Limit
Set a maximum cumulative deposit total across any rolling 7-day period. Weekly limits provide a broader safety net for players who may be comfortable with individual deposits but wish to control their total weekly spend.
Activates ImmediatelyMonthly Deposit Limit
Set a monthly cap on your total deposits across any rolling 30-day period. Monthly limits are ideal for players who prefer to budget their gaming entertainment on a monthly basis aligned with their income cycle.
Activates ImmediatelyHow Deposit Limits Work
When you set or reduce a deposit limit, the change takes effect immediately — you cannot override it until the cool-down period has elapsed. This intentional friction is a deliberate protective measure: it prevents impulsive decisions to increase your limit in the heat of a losing streak.
Increasing a deposit limit, on the other hand, is subject to a mandatory 7-day review period before the new higher limit takes effect. This gives you time to reflect on whether an increase is genuinely appropriate for your circumstances.
Deposit limits apply across all deposit methods accepted by rbajibet, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank, BRAC Bank, Visa, and Mastercard. There is no way to circumvent a deposit limit by switching payment methods.
Section 4
Time-Out & Cooling-Off Periods
Sometimes you simply need a short break from gambling — not because you have a problem, but because life gets busy, you want to reset your perspective, or you have noticed that you are playing more than you intended. The rbajibet Time-Out feature is designed for exactly these situations.
A time-out is a temporary, player-initiated suspension of your rbajibet account. During a time-out period, you will not be able to log in, place bets, make deposits, or participate in any gambling activity on the platform. Any pending withdrawals approved before the time-out was activated will still be processed normally.
Available Time-Out Durations
- 24 hours — A one-day break, suitable for a short reset after an intense session.
- 7 days — A one-week break, useful if you want to take a full week away from gambling.
- 30 days — A one-month cooling-off period for players who want a more substantial break.
- 90 days — A three-month break for players who want extended distance from the platform.
- Custom duration — Contact our support team to request a custom time-out period up to 180 days.
Important Rules for Time-Outs
Once a time-out is activated, it cannot be cancelled or reversed before the chosen period expires — even if you contact our support team requesting early reinstatement. This is a deliberate design decision to ensure the protective measure is robust and not easily circumvented in a moment of impulsive decision-making.
During a time-out, rbajibet will also suppress all promotional emails and marketing communications to your registered email address. You will not receive bonus offers, tournament invitations, or deposit prompts during your break.
Section 5
Self-Exclusion Programme
For players who feel that gambling has become or is becoming a serious problem in their lives, rbajibet offers a formal self-exclusion programme. Self-exclusion is a stronger, longer-term measure than a time-out, and it is designed for situations where a player recognises that they need a significant period of distance from gambling in order to recover their wellbeing and financial stability.
Self-Exclusion Periods
rbajibet offers the following self-exclusion options:
- 6 months — Minimum self-exclusion period.
- 1 year — A 12-month exclusion for players who want a full year away from gambling.
- 2 years — Extended exclusion for more serious cases.
- 5 years — Long-term exclusion covering a significant life period.
- Permanent (lifetime) — A permanent, irrevocable exclusion with no reinstatement pathway. This option is available for players who determine that they never wish to return to gambling on rbajibet.
What Happens During Self-Exclusion
Once self-exclusion is activated, your rbajibet account is immediately suspended. All pending deposit requests are cancelled. Any outstanding approved withdrawals will be processed to your registered payment method. Marketing communications are permanently suppressed for the duration of the exclusion period.
At the end of a non-permanent self-exclusion period, your account will not be automatically reactivated. You must contact rbajibet support and complete a formal reinstatement process, which includes a mandatory 7-day reflection period and an acknowledgement of our responsible gaming resources before play can resume.
Requesting Self-Exclusion
To request self-exclusion, contact our support team at support@rbajibet with the subject line "Self-Exclusion Request" and specify the duration you require. Our team will process your request immediately — you will receive written confirmation within 1 hour, and the exclusion will take effect no later than 24 hours after your request is received.
Immediate Account Lock
Self-exclusion locks your account the moment our team processes your request. No further logins, deposits, or bets are possible for the duration of the exclusion.
Takes Effect ImmediatelyMarketing Suppression
All promotional emails, bonus notifications, and re-engagement communications are immediately suppressed for the full duration of your self-exclusion period.
Auto-AppliedBalance Protection
Any real-money balance remaining in your account at the time of self-exclusion will be returned to your registered bKash, Nagad, or bank account within the standard withdrawal processing timeframe.
Funds ReturnedReinstatement Process
After a time-limited exclusion expires, a mandatory 7-day reflection period and formal reinstatement acknowledgement are required before account access is restored.
7-Day Reflection RequiredSection 6
Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in oneself. rbajibet encourages all players to periodically reflect honestly on their gambling behaviour. The following warning signs may indicate that gambling is becoming a problem rather than a form of entertainment.
Behavioural Warning Signs
- Spending more time or money gambling than you originally planned.
- Returning to gamble shortly after losing with the intention of winning back lost money ("chasing losses").
- Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
- Neglecting work, study, family responsibilities, or social activities because of time spent gambling.
- Lying to family members or friends about the extent of your gambling activity.
- Using gambling as a way to escape stress, anxiety, depression, or other difficult emotions.
Financial Warning Signs
- Gambling with money intended for essential household expenses such as rent, utilities, or food.
- Borrowing money from family, friends, or financial institutions to fund gambling activity.
- Making frequent, large deposits via bKash, Nagad, or bank transfer without a clear budget.
- Selling personal possessions or assets to generate funds for gambling.
- Accumulating significant debt as a direct result of gambling losses.
- Finding that your bank account or mobile wallet balance is consistently depleted immediately after payday due to gambling.
Section 7
Responsible Gaming Tools Overview
The following six tools are available to every registered rbajibet player, free of charge, at any time. They can be accessed via Account Settings > Responsible Gaming or by contacting our 24/7 support team.
Deposit Limits
Set daily, weekly, or monthly caps on the total amount you can deposit. Reductions apply immediately; increases require a 7-day waiting period before taking effect.
Loss Limits
Set a maximum amount you are prepared to lose within a defined time period. Once your loss limit is reached, further play is temporarily suspended until the period resets.
Session Time Limits
Set a maximum session duration in minutes or hours. When your session limit is reached, you will receive a notification and, if confirmed, be logged out automatically.
Time-Out
Take a temporary break of 24 hours, 7 days, 30 days, or 90 days. During a time-out, your account is suspended and all marketing communications are paused.
Self-Exclusion
Request a formal exclusion of 6 months, 1 year, 2 years, 5 years, or permanent. Self-exclusion is irrevocable for its chosen duration and includes full marketing suppression.
Reality Checks
Enable periodic pop-up notifications at intervals you choose (e.g., every 30 or 60 minutes) reminding you how long you have been playing and how much you have wagered in the current session.
Section 8
Getting Help & Support
If you believe that gambling is negatively affecting your life, your relationships, or your finances, please do not hesitate to reach out for help. Seeking support is a sign of strength, not weakness. rbajibet's support team is available 24 hours a day, 7 days a week to assist you with activating any responsible gaming tool or simply to listen and point you in the right direction.
Contact rbajibet Support
Our dedicated responsible gaming support team can be reached at any time via email. When contacting us about a responsible gaming matter, please use the subject line "Responsible Gaming Support" so your message is routed immediately to the appropriate team member.
- Email: support@rbajibet (plain text — not a clickable link)
- Response time: Within 1 hour for responsible gaming requests, 24 hours a day
- Language: English-language support available at all times
- Time zone: Bangladesh Standard Time (BST, UTC+6)
What Our Support Team Can Do
- Immediately apply deposit limits, loss limits, or session time limits to your account.
- Activate a time-out or formal self-exclusion on your behalf.
- Provide a summary of your recent gaming activity to help you assess your behaviour patterns.
- Suppress all marketing communications from your account at your request.
- Close your account permanently if that is your decision.
- Provide referrals to external counselling and support organisations.
General Guidance for Problem Gambling
While rbajibet does not operate an external counselling service, we encourage any player experiencing gambling-related difficulties to seek professional support. Qualified counsellors and helplines in Bangladesh and internationally can provide confidential advice and therapeutic support for problem gamblers and their families. Search for "gambling addiction support Bangladesh" or speak to your local healthcare provider for referrals to appropriate services in your area.
Additionally, the international organisation Gamblers Anonymous operates a peer-support network and maintains an informational presence online that may be of value to players seeking community-based support from others who have experienced problem gambling first-hand.
24/7 Live Support
Our responsible gaming team is available around the clock, every day of the year including public holidays such as Eid, Pohela Boishakh, and Victory Day.
Always AvailableEmail Response Guarantee
All responsible gaming emails sent to support@rbajibet with the subject "Responsible Gaming Support" are guaranteed a response within 1 hour, any time of day or night.
1-Hour ResponseActivity History Report
Request a full summary of your account's deposit history, gaming activity, and session durations at any time. This report can help you make an informed assessment of your gambling behaviour.
Available on RequestInstant Account Closure
If you decide you no longer wish to hold an account with rbajibet for any reason, our team will close your account permanently and return any remaining balance to your registered payment method.
No Questions AskedPlay With Confidence
Enjoy rbajibet Responsibly
Now that you are familiar with our responsible gaming tools and commitment to player wellbeing, you can explore the rbajibet platform knowing that you are always in control. Browse our games, check our FAQ, or log in to your account.